Privacy Policy
Last updated: 30/06/2025

At Dutch Garden, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect the data you provide while using our website, services, or interacting with us in any form.

1. Who We Are

Dutch Garden is a lifestyle brand offering curated indoor and outdoor plants, elegant planters, and landscaping services. We operate with a focus on sustainability, quality, and design, helping you build your natural sanctuary — one plant at a time.

Dutch Garden is owned and operated by Truelements Agrisciences Pvt. Ltd., a company established in 2021 and promoted by EquiLink Capital Management Services. As part of the Truelements group, we adhere to the highest standards of data privacy and responsible customer engagement.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing details, etc.

  • Account Information: Login credentials, preferences, wishlists, order history.

  • Payment Information: Payment details processed through secure third-party gateways (we do not store card data).

  • Technical Data: IP address, browser type, device type, operating system, referring URLs, and usage data.

  • Cookies and Tracking Data: Used to enhance your browsing experience and improve our services.

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Communicate with you regarding purchases, offers, and support

  • Personalize your shopping and browsing experience

  • Improve our website, products, and services

  • Send promotional emails (only if you’ve opted in)

  • Ensure security, detect misuse, and prevent fraud

4. Sharing Your Information

We do not sell your personal data. However, your information may be shared in the following cases:

  • Service Providers: For payment processing, logistics, customer support, marketing tools, or IT infrastructure

  • Legal Authorities: When required to comply with laws, enforce our policies, or protect our legal rights

  • Internal Use by Parent Company: As part of Truelements Agrisciences Pvt. Ltd., your data may be shared within the group for operational, analytical, and service improvement purposes, under strict confidentiality

5. Your Privacy Choices

You can:

  • Opt out of promotional emails at any time

  • Disable cookies through your browser settings

  • Request access to, correction, or deletion of your personal data by contacting us

6. Data Security

We implement industry-standard security measures including SSL encryption, secure data storage, and access restrictions to protect your information. While we take every precaution, please note that no data transmission over the internet is entirely secure.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those third parties.

9. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our services, applicable laws, or security practices. Any updates will be posted on this page with a new “Last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: sales@dutchgarden.in
📞 Phone: +91 99670 84278
📍 Address: Lodha Supremus, Saki Vihar Road,Mumbai, Maharashtra 400072